Being a good PA: know your role, rights and PA fundamentals


62 students enrolled

Many people can be a PA, but it takes a certain type of person and a certain skill set to be a good PA. We want you to be the best PA you’re capable of being.


You’re in the right place to brush up your existing skills, and be prepared to learn some new ones. There’ll be insight from existing PAs and DEs, a mixed learning environment with text, video and words to get you thinking and reflecting. The modules aren’t passive – you won’t just be pointing and clicking. You’ll be expected to take time to reflect and think about your own ways of working, and how you can apply the learning and knowledge on offer.


You need to take these three modules before you can move on to tailoring your own bespoke training package for yourself. Why is this?


Because PA fundamentals run through all aspects of your work; you should cover that first and embed that practice. You should make sure that you are up to date on your rights and the legal side of things, too. Finally, it’s important to keep in mind what the role is all about, and that’s why there’s a module on knowing your role – it’s not about what a PA does, but what a PA is. Every role is unique, and no two relationships between a direct employer and PA are the same.

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    • Module 1: PA fundamentals
    • Module 2: Being a good PA – know your rights
    • Module 3: Being a good PA – know your role

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